In order to guarantee the quality of the provided service, the greatest customer’s satisfaction and the continuous improvement, LUBROGAMMA 2000 S.r.l. applies a Quality Management system according to the rule ISO 9001:2015 as a organizational model to survey and improve continuosly the company’s performances and consequently the relationship with customers, employees, suppliers and concerned people in general.
All the projects, the drives, the actions developed in the company, aim at this system in order to support the corporate vision through efforts to achieve a common goal. All while maintaining the effectiveness and efficiency of business processes and compliance with the current national and European conditions and laws.
The corporate strategies lead to specific goals, such as:
The implemented Quality Management system is based on rules and procedures agreed with the personnel (employees and collaborators), formalized in specific documents and procedures leading each business function in performing job activities in order to guarantee the achievement of the set out goals.
All the above mentioned purposes can be carried out through the involvement of the whole staff.
Therefore, each manager is asked to raise the awareness of his collaborators in order to:
The application field has been determined taking into account both outside and inside factors, the concerned people, the products and all the services supplied by the organization:
Wholesale of lubricants (IAF 29).
LUBROGAMMA 2000 SRL Management